Delivery & Refund Policy

v2.0.0
Last Updated: June 22, 2026

This Delivery & Refund Policy forms an integral part of the Terms of Service of Seedscope, Inc., doing business as SeedScope ("SeedScope", "we", "us", "our").

By purchasing or using any paid service on https://www.seedscope.ai, you acknowledge that you have read, understood, and agreed to this Policy.

1. Nature of the Service

SeedScope is a Software-as-a-Service (SaaS) platform that provides:

AI-powered startup valuation reports
Startup assessment and benchmarking tools
Fundraising readiness insights
Subscription-based access to digital dashboards and analytics

All reports, scores, and analytics are generated automatically by SeedScope's proprietary AI software. SeedScope does not provide consulting, advisory, or any human-delivered professional services.

SeedScope does not sell or ship any physical goods.

2. Delivery of Services

2.1 Digital Delivery

All services are delivered exclusively in digital form. Upon successful payment:

Access is granted through the user's SeedScope account
Services become available via the platform interface

2.2 Delivery Time

In most cases, access is granted immediately after payment confirmation
In exceptional technical circumstances, delivery may take up to 24 hours

If access is not provided within this period, users may contact: info@seedscope.ai

3. Pricing & Payments

Prices are clearly displayed on the website prior to checkout.
SeedScope is the seller of record for all purchases. Payments are processed securely by our third-party payment processor, Stripe, Inc. ("Stripe"). SeedScope handles billing, issues invoices and receipts, and is responsible for determining, collecting, and remitting any applicable sales tax, VAT, and GST.

Charges may apply as:

One-time payments (e.g., AI-generated valuation reports)
Monthly or annual subscriptions

Payments are made in the currency displayed at checkout, which is typically US Dollars (USD) and may include other currencies supported by Stripe in your region. Your payment receipt and invoice will be issued by SeedScope. Stripe's processing of your payment data is governed by Stripe's Privacy Policy (https://stripe.com/privacy).

4. Refund Policy

All purchases made through SeedScope are sold by SeedScope as the seller of record and processed by Stripe. Refunds are handled directly by SeedScope in accordance with this Policy and applicable consumer protection laws.

4.1 General Refund Policy

Refunds are provided at SeedScope's discretion on a case-by-case basis. SeedScope may refuse a refund request, or issue a refund proactively, where there is evidence of fraud, a high risk of chargeback, or other manipulative behaviour.

This does not affect your rights as a consumer in relation to products which are not as described, faulty, or not fit for purpose.

4.2 How to Request a Refund

To request a refund, contact SeedScope at info@seedscope.ai.

Approved refunds are processed by SeedScope through the original payment method via Stripe. You will not incur any fees as a result of the reimbursement. Refund processing times depend on your payment provider. Please note that credit card refunds can generally be processed up to 6 months after the original order.

5. Consumer Right to Cancel

5.1 14-Day Cancellation Right

If you are a consumer in the European Economic Area, the United Kingdom, Turkey, or another jurisdiction that grants such a right, you have the right to cancel your purchase and receive a full refund within 14 days from the date of the transaction, without giving any reason. To meet the cancellation deadline, it is sufficient that you send your communication concerning your exercise of the cancellation right before the expiration of the 14-day period.

To exercise this right, please contact SeedScope at info@seedscope.ai.

If you cancel within this 14-day period, SeedScope will reimburse all payments received from you without undue delay and no later than 14 days after being informed of your decision to cancel. The reimbursement will be made using the same means of payment as the original transaction.

5.2 Exception for Digital Content

Where a product is digital content which is immediately made available, by downloading or otherwise acquiring the product, you consent to immediate performance and acknowledge that you will lose your right of withdrawal once the download or applicable transmission of the digital content has begun.

By completing a purchase on SeedScope and accessing the service immediately, you expressly agree to the immediate performance of the service and acknowledge the loss of your cancellation right upon delivery of the digital content.

5.3 Subscriptions

Paid subscriptions automatically renew until cancelled. If you wish to cancel your subscription, you may do so through your SeedScope account settings or by contacting info@seedscope.ai. Your cancellation will take effect at the end of the current billing period. Please note that the consumer right to cancel applies to the initial subscription and not upon each automatic renewal.

6. Indirect Sales Tax Refund

If you have been charged sales tax (including VAT, GST, or other applicable taxes) on your purchase and you are registered for such tax in your jurisdiction, you may be entitled to a refund of the tax amount if permitted by applicable law. You must contact SeedScope at info@seedscope.ai within 60 days after completing the purchase to be eligible for a tax refund. This refund will only be processed upon the provision of a valid tax registration number for your jurisdiction.

7. Account Suspension & Refund Exclusion

No refunds will be issued if access is suspended or terminated due to:

Violation of the Terms of Service
Fraudulent, abusive, or unauthorized use
Attempts to manipulate or misuse the platform

8. Changes to This Policy

SeedScope reserves the right to modify this Delivery & Refund Policy at any time. Updates become effective once published on the website. We will notify users of material changes via email or through a prominent notice on the Site.

9. Contact Information

For questions related to delivery, billing, or refunds:

Seedscope, Inc.
1111B S Governors Ave # 44871
Dover, DE 19904
United States
info@seedscope.ai
https://www.seedscope.ai