This Delivery & Refund Policy forms an integral part of the Terms of Service of SEEDSCOPE YAZILIM TEKNOLOJİLERİ ANONİM ŞİRKETİ, doing business as SeedScope (“SeedScope”, “we”, “us”, “our”).

By purchasing or using any paid service on https://www.seedscope.ai, you acknowledge that you have read, understood, and agreed to this Policy.

1. Nature of the Service

SeedScope is a Software-as-a-Service (SaaS) platform that provides:

  • AI-powered startup valuation reports

  • Startup assessment and benchmarking tools

  • Fundraising readiness insights

  • Subscription-based access to digital dashboards and analytics

SeedScope does not sell or ship any physical goods.

2. Delivery of Services

2.1 Digital Delivery

All services are delivered exclusively in digital form.

Upon successful payment:

  • Access is granted through the user’s SeedScope account

  • Services become available via the platform interface

2.2 Delivery Time

  • In most cases, access is granted immediately after payment confirmation

  • In exceptional technical circumstances, delivery may take up to 24 hours

If access is not provided within this period, users may contact:
📧 info@seedscope.ai

3. Pricing & Payments

  • Prices are clearly displayed on the website prior to checkout

  • Payments are securely processed via iyzico

  • Charges may apply as:

    • One-time payments (e.g. valuation reports)

    • Monthly or annual subscriptions

All payments are made in USD, EUR, or TRY, as specified at checkout.

4. Refund Policy

Due to the instant delivery and digital nature of SeedScope’s services, refunds are limited and subject to the conditions below.

4.1 One-Time Purchases

Refunds are not available once:

  • A valuation report has been generated

  • Digital content or analysis has been delivered

  • Platform access has been granted

Once delivery occurs, the service is deemed fulfilled.

4.2 Subscription Services

  • Subscriptions may be canceled at any time

  • Cancellation becomes effective at the end of the current billing period

  • No refunds are issued for:

    • Used subscription periods

    • Partially used billing cycles

Users will retain access until the end of the paid term.

5. Exceptional Refund Requests

Refunds may be considered only in exceptional cases, including:

  • Duplicate or accidental payments

  • Technical errors that permanently prevent access to the service

  • System-level failures directly attributable to SeedScope

Refund requests must:

  • Be submitted within 7 days of payment

  • Include a clear explanation and proof, if applicable

📧 Requests should be sent to: info@seedscope.ai

Approved refunds are processed through the original payment method within 10 business days, subject to iyzico processing timelines.

6. Account Suspension & Refund Exclusion

No refunds will be issued if access is suspended or terminated due to:

  • Violation of the Terms of Service

  • Fraudulent, abusive, or unauthorized use

  • Attempts to manipulate or misuse the platform

7. Changes to This Policy

SeedScope reserves the right to modify this Delivery & Refund Policy at any time.
Updates become effective once published on the website.

8. Contact Information

For questions related to delivery, billing, or refunds:

SEEDSCOPE YAZILIM TEKNOLOJİLERİ ANONİM ŞİRKETİ
İvedik OSB Mah. 2224 Cad. No: 1 İç Kapı No: 116
Yenimahalle / Ankara, Turkey
📧 info@seedscope.ai
🌐 https://www.seedscope.ai